The very kind gesture of upgrading me to a better room. Big, spacious, nice and clean room. Big spacious clean luxurious bath room, separate toilet, shower place, and separate bath tub and tv in the bathroom. Love the japanese type of toilet seat... Love the bed and pillow Love the breakfast Love the arty environment of the place. Superb location, the subway station is just next to the hotel or under the hotel, and very near to the beautiful park.
Boon
ตุลาคม 2567
design, cleanliness. elegance
Tibor
กันยายน 2566
The room is very spacious, staff are very helpful and courteous. Superb location and very quite.
Stephane
สิงหาคม 2566
I’ve stayed at 12 Hengshan a few times before it was under the IHG umbrella - it is still the best hotel in Shanghai. The location is great (if you want an authentic Shanghai experience) and the rooms are large and comfortable. I arrived at 10am and they let me check in then! Wow this has never happened before - it saved me from having to kill time before check in of 2pm! Also the reception girls were very helpful with my internet issues!
Lily
เมษายน 2567
Love the view from the room The very spacious room The comfortable bed The location Love the big bathroom with tv Very clean toilet and shower room Love the breakfast And very good and professional staffs at the concierge
Boon
กรกฎาคม 2567
Very nice location, very nice area. The hotel is nature friendly, arty, spacious, bright and very comfortable. And the breakfast has a wide selections of verieties. It is not the best hotel but my favorite hotel in Shanghai.
Boon
ธันวาคม 2567
The concierge staff was particularly helpful with taxis, communicating with vendors, helping to manage very large luggage. The breakfast offerings were massive and tasty - something for absolutely every taste. There is a lovey terrace that would be very enjoyable when the weather is cooler.
Suellen
สิงหาคม 2567
Breakfast great, room great, service great, location great.
Robert
พฤษภาคม 2567
Beautifully designed hotel with a nice garden. Spacious rooms. Good location and convenient to several metro lines. Very friendly and helpful staff.
Emmanuel
สิงหาคม 2567
The rooom was very spacious, the bed so comfortable and the courtyard room very quiet, possible to sleep with open windows without any disturbance. Location was perfect for me, close to Shanghai Library, metro stop just in front of the hotel, direct to Shanghai railway station.
Andrea
พฤษภาคม 2567